I've waited a month for Best Buy to fix my washer. Any suggestions?

I'm talking with them and they say all the right things ';We understand you are frustrated'; and such. They are considering replacing the unit but can still give no date when it will be repaired or replaced. I hear nothing from the company they have hired to perform the service. Anyone have any good tips to get their attention? Do they have a corporate based customer service department? I have BB's protection plan.I've waited a month for Best Buy to fix my washer. Any suggestions?
The Easiest way....First,get the Telephone # to your Local Better Business Bureau


Second,Call the Best Buy where you bought the Washer.Dont talk to the Clerk.Demand(Politely) to speak to the Store Manager. Inform him/her that you would like to resolve this today,or you will notify his/her manager/boss.


If you do not resolve your problem,let the manager know you will be notifing the BBB as soon as you hang up.Remember to keep your cool,but stand your ground.


If the person you do talk to resolves your issue,it would still be prudent to call company Headquarters


and lodge a complaint.





7601 Penn Ave. South


Richfield, MN 55423


Phone: 612-291-1000


Fax: 612-292-4001





Good Luck!I've waited a month for Best Buy to fix my washer. Any suggestions?
Suggest that you will file a complaint with the Better Business Bureau. If that doesn't get them moving, file a complaint...


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Have you complained to the BBB (Better Business Bureau) and attorney general's office yet? That might get their attention. And in the future, never shop at Best Buy.
Call the store and ask for the Manager. Tell him your story. If you still have not results,get on the Internet to, the company and find-out where their home office is. Write them. I did this with Amman. It was surprising how fast I got thing fixed! Or just contact the washer's maker.
same problem with frys electronics,,4 30 07 will be my year and nothing yet,,,good luck
First of all, never buy anything from Best buy! They have that rediculous 15% return policy, and on top of that they have rediculous prices! Tell them you would like your money back or a replacement unit. Also, let them know you will bring your business elsewhere! I like to use that tactic as a consumer.





If you ever buy anything at Circuit City you can atleast Barter with them unlike Best Buy. Complaining to he BBB doesn't help any matters. Now complaining at www.ripoffreport.com can make a small difference. And by the way, Best Buy corporate headquarters is in Richfield, Minnesota. I live a couple miles away sadly!
be patient. they will do there work. if you dont get it in 2 weeks tell them again that you want it done. or you could get angry and scream at them: ';listen get it done now!!'; *wink* dont do that.